Unsubscribing from an email mailing list should be simple, one click simple. Microsoft makes the process relatively painful, except for one glaring design fohpah. The instructions to unsubscribe seem simple enough:
To unsubscribe, select the checkbox next to the desired communication(s) and click the Unsubscribe button below.
What the directions fail to explain is that the “checkbox” is entitled “Subscribe”! So I need to click on the “Subscribe” checkbox, then click the “Unsubscribe” button? That isn’t confusing at all.
